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Services

While planning your vacation in Sochi with a stop at Krasnaya Polyana, don’t forget about some important details. Namely, your hotel: its location, room decor, extra services... those are all things seemingly not very important for the quality of your stay. In reality, a room that’s seen better days, no Internet or poor service could sour your vacation for good.

That’s why we at Imperial by Grace Hotels take care to make our guests feel as relaxed as possible, and are there to handle all the hassle and issues. You have to remember that some of the services provided by our hotel are included in our rates. Please clarify that when making your reservation.

For the guests of the Imperial by Grace we provide the following FREE SERVICES:

Wi-Fi throughout the hotel and in the rooms

Daily room cleaning

Business services (scanning, photocopying, sending e-mail)

Booking of air tickets and excursions

Change of towels and bed linen according to the schedule

Meals according to the selected tariff

Bottled water upon arrival

Tea set in the room

Daily water replenishment

Bathrobes in the rooms and in the spa complex

Room for storage and drying of ski equipment

Children animation (in summer)

*Pets are NOT allowed in the hotel

Rules for visiting the spa "Odyssey’s Flower"